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New Parents FAQs

Thank you for choosing Westclyst Community Primary School (WCPS). Below you will find the answers to some frequently-asked questions which may help you to plan for your child’s first days at school.

Where do I buy uniform?

Where do I buy uniform?

All items, including those with a school logo can be purchased at Thomas Moore in Fore Street, Exeter. Non-badged items can be bought at supermarkets and other retailers. Details of uniform requirements are posted on the school website.

What should my child wear on the first day?

What should my child wear on the first day?

School uniform please.

What should my child bring on the first day?

What should my child bring on the first day?

PE kit should be brought in at the beginning of each week, and will be taken home again at the end of the week. In addition, your child should bring spare clothes (including underwear if he/she may need changing) and any necessary medication together with a signed form (see below).

When is the first day of school?

When is the first day of school?

Wednesday 7 September 2016

What are the school hours?

What are the school hours?

School hours are 9.00am to 3.30pm. The gates open at 8.30am, and members of staff are in the classroom from 8.45am.

What is the morning routine? Can I bring my child to the classroom?

What is the morning routine? Can I bring my child to the classroom?

You may bring your child to the WCPS classroom in the grounds of Broadclyst Community Primary School, but you must leave by 9.00am when the gates are closed to secure the site.

Is there care available, and any activity, before and after school?

Is there care available, and any activity, before and after school?

We offer a breakfast club between 7.30am and 8.45am, at which point the children are delivered to their classroom. From 3.30pm to 6.30pm we run an After School Club which can be pre-booked in half hourly periods to suit your needs. This is chargeable – please ask for details. In addition, there are various after-school activities which are offered on a Tuesday, Wednesday and Thursday afternoon. These run from 3.30pm to 4.45 pm and are free-of-charge.

Where does my child go for lunch?

Where does my child go for lunch?

Until the new site is up and running, your child will be taken to the Broadclyst main hall, where all the pupils have their dinner together.

How do I pay for lunch?

How do I pay for lunch?

Until the end of Year 2, your child’s lunch is free, as are the fruit and milk provided at mid-morning break. Generally, our preferred method of accepting payments to the school, from trips to nursery fees and music lessons, is via our third-party payment facility, Wisepay. Wisepay is a very user-friendly payment module which will be linked to via the WCPS website www.wcps.education. A Wisepay account is automatically generated for each child on admission and the user name and password sent to parents/guardians. We can also accept cheque (payable to ‘Westclyst Community Primary School’) or cash payments via the school office.

Can my child bring in snacks or a packed lunch?

Can my child bring in snacks or a packed lunch?

We don’t allow children to bring in snacks - we provide milk and fruit in morning break. While you can bring a packed lunch, we provide free meals, cooked on-site in our purpose-built kitchen by the school chef and his staff. The concept is one of 'family dining' where older children will sit with younger children and help serve the food that has been brought to the table.

How do I order my child’s lunch?

How do I order my child’s lunch?

You need to order your child’s dinners for the week online at www.wcps.education, by the Wednesday night of the previous week. Orders for the first week of term will need to be completed by Wednesday 31st August.

What if my child has specific dietary requirements?

What if my child has specific dietary requirements?

Specific dietary requirements can be accommodated. Kitchen staff work with teachers and mealtime assistants to monitor each child; children have their own set place in the dining hall every day to facilitate this.

Are there toilets close to the classroom?

Are there toilets close to the classroom?

Yes, there are toilets within the classroom building, and children will be assisted when necessary.

What happens if my child wets him/herself?

What happens if my child wets him/herself?

Staff will change, comfort and take care of your child. If you feel that he/she needs extra toileting support, please let us know.

Is there access to drinks during the day?

Is there access to drinks during the day?

The school provides water bottles, and encourages the children to drink regularly during the day.

What if my child needs medication?

What if my child needs medication?

The school has a medicine policy which will be posted on the website.

If your child requires regular medication, such as an inhaler, please sign a termly medicine form. One-off medication needs a signed consent form to allow the school to administer it.

How do I get permission forms?

How do I get permission forms?

Forms for absence requests, medication etc can be picked up from school reception or from the WCPS website.

How are accidents dealt with and recorded?

How are accidents dealt with and recorded?

Your child will be checked by a first-aider after any accident, which will be recorded at school. We will contact you if there is any injury to the head, or anything more serious than a graze or a bump.

How can I contact my child’s teacher?

How can I contact my child’s teacher?

If you need to liaise with Mrs Dudley and haven’t managed to catch her in class, either call the school and ask for a message to be left, or email her directly via adudley@bcps.org.uk.

How will the school communicate with me?

How will the school communicate with me?

School letters are sent by email. We also have a text service, and a parents’ app called Groupcall Xpressions that contains all communications relevant to your child – information to follow.

Contacting us:

Contacting us:

Westclyst Community Primary School
c/o Broadclyst Primary School
School Lane
Broadclyst
Devon
EX5 3JG


Telephone: 01392 461288
Email: admin@wcps.education
Website: www.wcps.education
Facebook: www.facebook.com/WestclystCPS
Twitter: @WestclystCPS

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